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Tuesday, November 18, 2025

Childcare centres on the decline: Childcare centres closing in KL, Putrajaya and Perak despite rising demand

 

Demand up but operators struggle with high costs, red tape, staff shortage

PETALING JAYA: The number of registered childcare centres in Kuala Lumpur, Putrajaya and Perak fell last year despite growing demand, as operators struggle with rising costs, staffing woes and red tape.

Figures from the Department of Statistics Malaysia show an 11% drop in Kuala Lumpur in 2024 compared to the year before, from 218 to 193.

Putrajaya and Perak both declined by 21%, with Putrajaya falling from 62 to 49, while Perak dropped from 245 to 194.

Despite fewer childcare centres in these three locations, enrolment grew by 8% in Kuala Lumpur, 10% in Putrajaya, and 33% in Perak, reflecting rising demand.

Negri Sembilan, Penang, Sabah, Melaka and Labuan also saw a drop in the number of childcare centres, but enrolment also fell in these places.

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Nationwide, the total number of registered childcare centres rose by 1.3% to 3,198 in 2024, according to DOSM’s Children’s Statistics Malaysia 2025 report.

There are currently 2.3 million children aged four and below in Malaysia, and industry players estimate that the country needs at least 40,000 to 50,000 childcare centres.

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Registered Childcare and Development Association of Malaysia president Norsheila Abdullah said the past few years saw about 10% of registered child centres in Kuala Lumpur, Putrajaya and Perak shutting down.

She said the trend of closures signals increasing strain faced by operators.

Many are barely able to cope with steep hikes in rent, utility and food prices, as well as stricter safety and health compliance standards.

These factors have made it difficult especially for smaller centres to remain financially sustainable.

Norsheila said many community or workplace-based centres are outsourced to private operators, who must pay high rents imposed by departments and ministries.

“This places a huge burden on private operators, who are expected to charge low monthly fees while meeting minimum wage requirements for childcare providers,” she said.

Norsheila said strict licensing and safety regulations under the Social Welfare Department (JKM) are important, but noted that smaller centres are struggling with the administrative burden and cost of compliance.

She said streamlining state and federal regulations and introducing shared inspection systems could help maintain quality without overwhelming operators.

She warned that the widening gap between childcare demand and available supply may drive up fees.

This could limit access for middle and lower-income families, pushing some parents toward informal or unregistered childcare options that lack proper safety standards.

Norsheila called for stronger collaboration between state and federal governments to encourage the setting up of community-based and workplace childcare centres, supported by tax reliefs, rental subsidies and the use of underutilised public buildings.

She also proposed introducing minimum wage standards for childcare educators, tied to their qualifications.

In addition, she suggested expanding training through TVET institutions and universities, and scaling up fee assistance or childcare voucher schemes for B40 and M40 families.

Norsheila said digital and administrative reforms, such as an integrated childcare database and a simplified online licensing system under JKM, could further ease operations.

Siti Ruzita Ramli, who heads the Selangor and Federal Territory chapter of Persatuan Tadika Islam, said operational costs and a shortage of qualified educators are straining childcare centre operators.

“Currently many centres struggle to maintain quality while managing higher expenses for rent, increments of the salary which is now at RM,1800, food, and learning materials,” she added.

Siti Ruzita said it has become increasingly difficult to retain passionate teachers due to heavy workloads and low pay.

“Universities can play a role by providing work and learn opportunities based on the ‘place and train’ concept, helping to reduce the high wage burden for employees,” she said.

Penang Preschool Teachers Association president Sally Ng Chit Peng said rising living costs have worsened the situation for childcare operators in the state.

“The cost of living in Penang has increased significantly, with higher expenses for rent, utilities, food, and wages,” she said.

Ng said the shortage of caregivers also remains a major concern, as low salaries and limited career progression make it difficult to attract and retain staff.

She also called for greater flexibility in licensing to help operators manage costs.

“Allow one building to operate both a childcare centre (taska) and a preschool (tadika) under dual licences.

“A dual licence setup saves space, reduces operating costs,” she said.

Ng noted that, under current regulations, the two must operate separately.

PETALING JAYA: The number of registered childcare centres in Kuala Lumpur, Perak and Putrajaya fell last year despite growing demand, as operators struggle with rising costs, staffing woes and red tape.

Figures from the Statistics Department (DOSM) showed an 11% drop in Kuala Lumpur in 2024 compared with the year before, from 218 to 193 centres.

Putrajaya and Perak both declined by 21%, with Putrajaya falling from 62 to 49 centres, while Perak dropped from 245 to 194 centres.

Despite fewer childcare centres in these three locations, enrolment grew by 8% in Kuala Lumpur, 10% in Putrajaya and 33% in Perak, reflecting rising demand.

Labuan, Melaka, Negri Sembilan, Penang and Sabah also saw a drop in the number of childcare centres, but enrolment also fell in these places.

Nationwide, the total number of registered childcare centres rose by 1.3% to 3,198 in 2024, according to DOSM’S Children’s Statistics Malaysia 2025 report.

There are currently 2.3 million children aged four and below in Malaysia, and industry players estimate that the country needs at least 40,000 to 50,000 childcare centres.

Registered Childcare and Development Association of Malaysia president Norsheila Abdullah said the past few years saw about a 10% drop of registered child centres in Kuala Lumpur, Perak and Putrajaya.

She said the trend of closures signals increasing strain faced by operators.

Many are barely able to cope with steep hikes in rent, utility and food prices, as well as stricter safety and health compliance standards.

These factors have made it difficult, especially for smaller centres, to remain financially sustainable.

Norsheila said many community or workplace-based centres are outsourced to private operators, who must pay high rents imposed by departments and ministries.

“This places a huge burden on private operators, who are expected to charge low monthly fees while meeting minimum wage requirements for childcare providers,” she said.

Norsheila said strict licensing and safety regulations under the Social Welfare Department (JKM) are important, but noted that smaller centres are struggling with the administrative burden and cost of compliance.

Streamlining state and federal regulations and introducing shared inspection systems could help maintain quality without overwhelming operators, she said.

She warned that the widening gap between childcare demand and available supply may drive up fees.

This could limit access for middle and lower-income families, pushing some parents towards informal or unregistered options that lack proper safety standards.

Norsheila called for stronger collaboration between state and federal governments to encourage the setting up of community-based and workplace childcare centres, supported by tax reliefs, rental subsidies and the use of underutilised public buildings.

She also proposed introducing minimum wage standards for childcare educators, tied to their qualifications.

In addition, she suggested expanding training through TVET (technical and vocational education and training) institutions and universities and scaling up fee assistance or childcare voucher schemes for B40 (lower income) and M40 (middle income) families.

Norsheila said digital and administrative reforms, such as an integrated childcare database and a simplified online licensing system under JKM, could further ease operations.

Siti Ruzita Ramli, who heads the Selangor and Federal Territory chapter of Persatuan Tadika Islam, said operational costs and a shortage of qualified educators are straining childcare centre operators.

“Currently, many centres struggle to maintain quality while managing higher expenses for rent, salaries, food and learning materials,” she added.

Siti Ruzita said it has become increasingly difficult to retain passionate teachers due to heavy workloads and low pay.

“Universities can play a role by providing work-and-learn opportunities based on the ‘place and train’ concept, helping to reduce the high wage burden for employees,” she said.

Penang Preschool Teachers Association president Sally Ng Chit Peng said rising living costs have worsened the situation for childcare operators in the state.

“The cost of living in Penang has increased significantly, with higher expenses for rent, utilities, food, and wages,” she said.

Ng said the shortage of caregivers also remains a major concern, as low salaries and limited career progression make it difficult to attract and retain staff.

She called for greater flexibility in licensing to help operators manage costs.

Under current regulations, childcare centres (taska) and preschools (tadika) must operate separately, Ng noted.

“Allow one building to operate both as a childcare centre and a preschool under dual licences.

“A dual licence setup saves space and reduces operating costs,” she said.

 PETALING JAYA: Urban parents want safe, high-quality childcare, but rising costs and limited options are forcing tough choices.

Monday, November 17, 2025

When fraud pays on Facebook


 Giant greed: According to internal documents reviewed by Reuters, Meta projected that roughly 10% of its 2024 revenue – around US$16bil – came from advertisements tied to scams, banned goods and other fraudulent content. — Reuters

Fake content and scam advertisements are a bane on social media. But it gets worse when platform owners actively allow such content just to make millions.

A MONTH ago, I found a video of myself on social media promoting an investment scam promising huge returns.

I was flabbergasted and horrified. The content looked like a TV interview I had given sometime back.

The difference was that my voice had been altered, using artificial intelligence (AI) skills, to talk about investment opportunities.

The original content was on human capital and the importance of training. The modified content, using the AI version of my voice, sounded just like the real thing. It was so good it was hard to tell the difference.

I do not know why I was chosen by these scammers as I do not see my unsolicited endorsement to be of any real value.

But this is the story. I filed a complaint with Facebook on Oct 1 and they replied on Oct 8, thanking me for the report.

“We use a combination of technology and human reviewers and identify content that goes against our Community Standards. In this case, we did not remove the content that you reported,” the reply said.

As I wrote this article, I re-checked and found the content still floating around on FB, promising that “every Malaysian who invests from RM1,200 is guaranteed to earn at least RM210,000 in the first month!” It adds: “Limited spots available.”

In short, Facebook owner Meta did not see anything wrong with the fake content using my face and voice to cheat people. Meta’s reply was mind-boggling and made me feel helpless about combating such fraud.

Last week, Datuk Seri Michael Chong cautioned the public against fraudulent schemes that employ AI to replicate the faces and voices of the Prime Minister and Yang di-pertuan Agong to dupe unsuspecting individuals.

The MCA Public Service and Complaints Bureau chief said he had identified two online advertisements featuring the PM and King. When they were reported, the ads were removed, but the syndicate had re-uploaded similar content, this time using the face sofa nm panda prominent business figure.

Using AI, the syndicate created investment advertisements requiring a payment of RM1,100 while promising returns of up to RM200,000.

Why did Facebook fail to act? Well, we may know now. An investigation by Reuters has cast a harsh light on the business practices of Meta Platforms Inc, the parent company of Facebook, Instagram, and Whatsapp.

According to internal documents reviewed by Reuters, Meta projected that roughly 10% of its 2024 revenue – around Us$16bil (Rm66.72bil) – came from advertisements tied to scams, banned goods, and other fraudulent content.

What is deeply troubling is that the documents suggest that Meta’s enforcement efforts against these bad actors were intentionally limited, constrained by “revenue guardrails” and automated systems that only block ads when there is at least a 95% certainty of fraud.

For Malaysia and for users of social media everywhere, the implications are profound.

This is not just about one tech giant’s failure; it is about the structural tensions between platform profit models and user protection, and the regulatory void that allows serious harm to happen.

In Malaysia, the Malaysian Communications and Multimedia Commission has already expressed alarm, noting that some of that revenue could stem from Malaysian-market ads, and has summoned Meta for answers.

Allowing platforms to be used for such scams and profiting from it makes Meta an accomplice to such cybercrimes.

These platforms should be held to account for the content they host and monetise.

If a platform is earning money from fraud-linked ads, that raises questions of complicity, not just oversight failure.

When a company’s business model allows or even subtly incentivises questionable advertisers, that means it does not value ethics.

It has been reported that Meta internally estimated the scale of “high-risk” scam advertisements at Us$15bil (Rm61.9bil) of such ads per day across its platforms.

The company’s justification is that it will only block advertiser accounts when automated systems are 95% sure the advertiser is engaging in fraud.

If it is not absolutely certain, it just charges them higher ad rates – effectively profiting from uncertainty.

In my case, despite my protest, we can assume that Meta did not find enough evidence that it was a fraud.

It was a case of “looks like you, sounds like you but we are not sure it’s a fraud despite your complaint”.

A Reuters report on Nov 11 said that “Meta knowingly profits off of them” – meaning the social media giant knew about ads for fake products and scam posts and projected that it could earn up to Us$16bil from running these ads featuring banned goods or scamming posts.

Meta is so powerful that it can snub protests and calls from regulators requiring it to publish clear data on scam advertising volumes and the ad revenue derived from them.

If the company doesn’t have any ethics why would it care two hoots about accountability? It knows the world is addicted to its products.

Responsibility does not seem to exist in the company statement.

The only way out is to teach Malaysians how to identify scam ads, report suspicious content, and hold platforms and advertisers to account.

Digital literacy is a frontline defence, and also, simply stop being greedy. If it sounds too good to be true, then it’s a scam.

Meta knows we are hooked on Whatsapp, Instagram and Facebook, and the world will not function a day without these products. It is untouchable.

We have miserably consented and surrendered all our personal data to Meta to use these products for free.

Now you know why and how these scammers get our details. Meta is enriching itself, and each time regulators want to haul it up, it cries that it’s an assault on the platforms.

Wong Chun Wai

Wong Chun Wai

Wong Chun Wai began his career as a journalist in Penang, and has served The Star for over 35 years in various capacities and roles. He is now group editorial and corporate affairs adviser to the group, after having served as group managing director/chief executive officer. On The Beat made its debut on Feb 23 1997 and Chun Wai has penned the column weekly without a break, except for the occasional press holiday when the paper was not published. In May 2011, a compilation of selected articles of On The Beat was published as a book and launched in conjunction with his 50th birthday. Chun Wai also comments on current issues in The Star.

Saturday, November 8, 2025

‘Rise of China’ fuels creation of new global migrants , Kinship knows no country

Looking back: Prof Wong (right) showing a decorative timeline to (from left) Prof Datuk Seri Dr Noor Azuan Abu KUALA LUMPUR: The rise of China and the emergence of new Chinese communities across the globe have made the study of their migration more relevant than ever, says Universiti Malaya’s (UM) Arts and Social Sciences Faculty dean Prof Datuk Dr Danny Wong Tze Ken.

He said research on Chinese overseas communities initially focused on those who migrated during the 19th and 20th centuries – examining their origins, cultural identities and how they adapted to local societies – but new migration waves have since transformed these studies.

“With the rise of China, we are now seeing the movement of a new group of migrants, who have formed new communities around the world.

“These new groups have shaped local societies through new businesses, organisations and cultural exchanges that differ from earlier generations,” he said at the opening ceremony of the 12th International Conference of the International Society for the Study of Chinese Overseas (ISSCO), which brought together 380 scholars from 27 countries to share insights on Chinese migration, identity and transnational networks.

Prof Wong said the theme “Chinese Overseas in a Changing World: Global Networks, Local Realities”, held at UM yesterday, reflects the shifting dynamics of Chinese migration in today’s interconnected world.

ISSCO president Prof Li Minghuan said the conference’s theme reflected the growing uncertainties of the modern world, shaped by China’s expanding global influence and its complex relationships with other major powers.

“China’s rising stature and its relations with the United States, European Union and the Global South shape the direction of the world and influence the development of overseas Chinese communities.

“Overseas Chinese today are influenced not only by global trends but also by the political, economic, social and cultural contexts of the countries where they live,” she said.

Prof Li added that ISSCO, now in its 33rd year, had grown into a dedicated academic community that fosters intellectual exchange and lasting friendships across borders.

Related stories:

Kinship knows no country

  • One for the album: (From fourth left) Prof Datuk Dr Danny Wong Tze Ken, Prof Datuk Seri Dr Noor Azuan Abu Osman, International Society for the Study of Chinese Overseas (ISSCO) president Prof Li Minghuan and Chan at the conference in Universiti Malaya. — LOW LAY PHON/The Star

    KUALA LUMPUR: Many Malaysian Chinese continue to feel a deep connection to their ancestral roots in China through family ties and shared heritage, and not because of political allegiance, says Prof Dr Tan Chee Beng of The Chinese University of Hong Kong.

    Family ties, he said, were one of the earliest and strongest cultural links maintained by Chinese migrants.

    “Earlier generations of migrants were naturally very close to their families in China. Although their descendants may now have fewer direct relatives there, many still feel a connection to their ancestral homeland,” he said at the 12th International Conference of the International Society for the Study of Chinese Overseas (ISSCO).

    Themed “Chinese Overseas in a Changing World: Global Networks, Local Realities”, the keynote session was moderated by Universiti Malaya’s Chinese Studies Department adjunct professor Tan Sri Chan Kong Choy.

Prof Wong said the theme “Chinese Overseas in a Changing World: Global Networks, Local Realities”, held at UM yesterday, reflects the shifting dynamics of Chinese migration in today’s interconnected world.

ISSCO president Prof Li Minghuan said the conference’s theme reflected the growing uncertainties of the modern world, shaped by China’s expanding global influence and its complex relationships with other major powers.

“China’s rising stature and its relations with the United States, European Union and the Global South shape the direction of the world and influence the development of overseas Chinese communities.


“Overseas Chinese today are influenced not only by global trends but also by the political, economic, social and cultural contexts of the countries where they live,” she said.

Prof Li added that ISSCO, now in its 33rd year, had grown into a dedicated academic community that fosters intellectual exchange and lasting friendships across borders.

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