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Thursday, May 30, 2019

TNB to re-credit those overcharged

Unhappy lot: Some of the consumers making a report over their inaccurate electricity bill at the TNB counters.

MELAKA: Tenaga Nasional Bhd (TNB) has promised to re-credit the excess amount into the bills if consumers have been overcharged.

In a statement, the company said it viewed seriously the concerns of consumers over the drastic increase in their bills and was committed to resolving the issue.

It said it would ensure every complaint was investigated and follow-up action taken.

“This includes returning the excess amount if indeed they have been overcharged. It will be re-credited into the customers’ bills,” it said, adding that it would continue to cooperate with the Energy Commission.

TNB said a comprehensive effort was being carried out to thoroughly resolve the issue.

“This includes helping customers with high bills to personally address their grouses at the nearest TNB outlet or contact the TNB CareLine at 1-300-88-5454.

“We appreciate all the grouses, complaints and feedback and are focusing on finding ways to resolve these,” it said as it apologised to customers.

Meanwhile, yesterday, more than 300 people lodged complaints over their electricity bills in the first three hours of the TNB counters being opened at its headquarters in Jalan Banda Kaba here.

Some 30 counters were set up to take complaints from consumers, who lined up before the office opened.

On Tuesday, the counters, which were opened for 11 hours, took in 560 complaints.

The counters will remain open until tomorrow.

On Tuesday, Energy, Science, Technology, Environment and Climate Change Minister Yeo Bee Yin said negligence and technical fault as well as billing for electricity usage for over 30 days, instead of the standard 30 days, had caused electricity bills to spike for certain consumers.

She also said the complaints were from nationwide and not just in Melaka, where it is among the pioneer states to adopt TNB’s smart meter project.

In another statement, TNB denied a viral message on social media that its board of directors had received a government directive to increase electricity tariffs by 30%.

It said it did not have among its staff the name of the person who had purportedly written the message.

It said electricity tariffs were decided by the commission.

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Wednesday, May 29, 2019

Negligence, Technial among TNB faults

https://youtu.be/PDdFdvklQN0

https://youtu.be/PDdFdvklQN0https://youtu.be/PDdFdvklQN0

Minister: Technical and billing issues also to blame for price spike

PUTRAJAYA: Negligence and technical fault on the part of Tenaga Nasional Bhd were two among three reasons why electricity bills spiked for certain consumers but the government is having none of it.

Energy, Science, Technology, Environment and Climate Change Minister Yeo Bee Yin, who disclosed this, said TNB must be made accountable for what happened or risk facing legal action from consumers.

“They are not just going to get a slap on the wrist but must be accountable for this and resolve the matter with consumers. Fail to do so and they will face legal action,” she told a press conference at her ministry yesterday.

Also present was Energy Commission chairman Datuk Ahmad Fauzi Hasan.

The Commission had met TNB earlier yesterday over the uproar among consumers in Melaka, and other parts of the country who complained of higher than usual power bills.

Besides the two reasons, Yeo said the other given was that consumers were billed for electricity usage for over 30 days when the standard procedure required the utility firm to issue bills for 30 days.

Yeo said the complaints on surge in power charges was from consumers nationwide and not just Melaka households involved in the smart meter pilot project by TNB.

Many consumers had vented their frustration on social media.

In May alone, more than 300 complaints were lodged with the Commission. This was 10 times more than the complaints in the same month last year.

Yeo said the Commission would play its part by investigating the complaints and submit its findings.

Asked whether the affected consumers should settle their dues first, the minister said she would discuss the issue with TNB and believed the problem could be resolved before the payment deadline.

On the smart meter issue, Yeo said the Commission was also investigating to find out what had gone wrong.

Melaka is among the pioneer states to introduce the smart meter and to date, over 300,000 households have already been fitted with it.

Chief Minister Adly Zahari was quoted as saying that he wanted TNB to ensure the system was implemented properly and to resolve several problems, including that the reading shown on myTNB was not the same as that on the meter.

A TNB spokesman said grievances from consumers would be addressed on a case-by-case basis, adding: “Our role is to listen, understand and serve our customers while upholding the law.”

TNB also inviteed consumers in Melaka with grouses to attend its Customers Day at its office in Jalan Banda Kaba which will be held until Friday (8.30am to 4pm daily).

It said each case would be investigated based on the electricity use pattern over the last six months. The firm said it will also, upon investigation, credit any surcharge to the consumer’s account, in the event of overcharging or when excess reading had occurred.

Alternatively, customers can contact the TNB Careline at 1300-88-5454 or visit any TNB office in Alor Gajah, Bandar Jasin, Merlimau and Urban Transformation Centre (UTC) at Jalan Hang Tuah.

Meanwhile, Domestic Trade and Consumer Affairs Minister Datuk Seri Saifuddin Nasution Ismail said the Cabinet was the best avenue to discuss the issue of irregular electricity billing and the solution to it.

He believed Yeo would most likely be asked to explain the matter in today’s Cabinet meeting.

“I have received a lot of Whatsapp messages on this matter. The reaction we have received was nationwide,” Saifuddin said after chairing his ministry’s monthly assembly here yesterday.- The Star

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https://youtu.be/PDdFdvklQN0

https://youtu.be/PDdFdvklQN0https://youtu.be/PDdFdvklQN0

Minister: Technical and billing issues also to blame for price spike

Energy Commission unsatisfied with TNB's explanation for high electricity bills - Nation

TNB: Smart meter accurate

Energy Commission ordered to probe TNB after complaints

TNB Will Reimburse You For Your Electricity Bill If Your Smart Meter ...

Civil society should keep pressure on for reforms, says Thomas ...

Online petition urges govt to probe TNB over alleged 'overcharging ...

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Monday, May 27, 2019

Huawei CEO Vows to 'Protest' If China Retaliates Against Apple ..

Huawei CEO says he would oppose Chinese retaliation against Apple CNA

https://www.bloomberg.com/news/videos/2019-05-26/huawei-ceo-on-china-and-apple-video

The founder of the Chinese technology giant Huawei, Ren Zhengfei, has said in an interview with Bloomberg that he would be "the first to protest" if Beijing retaliates against the US-based tech giant Apple.

A Bloomberg reporter has asked the Huawei CEO in an interview whether he would retaliate against Apple amid "calls by some in China" to take countermeasures against the US company.

"That will not happen, first of all. And second of all, if that happens, I'll be the first to protest. Apple is the world's leading company. If there was no Apple, there would be no mobile internet. If there was no Apple to help show us the world, we would not see the beauty of this world. Apple is my teacher. It's advancing in front of us. As a student, why should I oppose my teacher? I would never do that", Ren Zhengfei has told Bloomberg in an interview, published on Sunday.

Huawei has been accused by several countries of being sponsored by the Chinese state and spying on its behalf through its devices.

Visitors walk past Huawei's booth during Mobile World Congress in Barcelona, Spain, February 27, 2017 © REUTERS / Eric Gaillard Huawei Crackdown: China Prepares Law That May Ban US Tech Firms From Its Market − Report

US President Donald Trump issued an executive order earlier in May that added Huawei and its 70 affiliates to a trade blacklist, thereby restricting its activity in the country. US companies are hence required to receive permission before trading with the telecom company.

As a result, Google had to suspend business operations with Huawei, including the transfer of all hardware, software and technical services, except those publicly available via open source licensing. This move has already impacted the telecom giant, with several mobile carriers, such as UK Vodafone and EE suspending their launches of new Huawei products.

READ MORE: LG Mocked After Bragging About 'Strong' Ties With Google Amid Huawei Crackdown

The standoff between Huawei and Apple was sparked by the December arrest of Huawei Chief Financial Officer Meng Wanzhou, the daughter of Huawei's founder in Canada, for alleged violations of US sanctions on Iran. Beijing decried the move and demanded that Canada immediately release the Chinese national.

In January, the Chinese telecom giant punished staffers who used an iPhone to send an official company tweet amid a standoff between the two tech giants. In an internal memo, published online by Chinese media, Huawei said those responsible were demoted and had their salaries slashed by $730.

People walk past the front of an Apple store in central Shanghai on May 8, 2019

Apple Warned of Troubles in China Amid US Crackdown on Huawei

Meanwhile, US Secretary of State Mike Pompeo claimed on Thursday that the Chinese tech giant allegedly had close links to not only the Chinese government but also to the Chinese Communist Party. He said that these ties significantly threatened any US-related information that passed via Huawei's devices. Pompeo also said the State Department expected more companies worldwide to cut ties with Huawei in the future.

The Chinese Foreign Ministry said Friday that Pompeo's remarks were made in an attempt to stir up ideological resistance against the company.

READ MORE: Huawei Threat Artificially Inflated by Radical US Politicians — Pundits

Last year, the United States, Australia, Japan, and New Zealand banned the company from participating in government contracts due to security concerns. Huawei has vehemently denied all allegations of spying.

Huawei has repeatedly denied it is controlled by the Chinese government, military or intelligence services.

Ren also responded to critics who claim that Huawei got to where it is currently through intellectual property (IP) theft and government support.

"The US has not developed that technology so from where should I steal it?" he asked.

"We are leading the US. If we were behind, Trump would not need to make so many efforts to attack us." As the number of companies supplying Huawei with components and software falls, Ren added that Huawei would use its own products instead.

"The US manages its own companies. The US is not the international police - they can't manage the whole world. The rest of the world decides whether they should work with us based on their own business interests and positions," he said.

"If the US imposes further restrictions on us, we will reduce our purchases from the US and use more of our own chips. If American companies have permission from Washington to sell to us, we will continue to buy from them."

Last week, Trump also, for the first time,linked a dispute over Huawei, which he views as a threat to American security, with a deal to resolve the US-China trade war.

"Huawei is something that is very dangerous," Trump told reporters at the White House. "You look at what they've done from a security standpoint, a military standpoint. Very dangerous."

Ren told Bloomberg that there was no need for negotiation over the issue.

"The US has never bought products from us. Even if the US wants to buy our products in the future, I may not sell to them. There is no need for negotiation."

Source: Reuters/CNA/aa(mn)

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Sunday, May 26, 2019

Malaysian mediocre education system and quota: The Endgame

IN my last article, I took us along memory lane through the 60s and 70s when our education was world class. As I said, we prepared our bumiputra students at foundational levels in secondary residential and semi-residential schools to be able to competently compete on merit with others, at primarily international universities overseas.

After the social engineering of the New Economic Policy (NEP) quotas of the late 80s, our education system today is wrought by an overabundance of religious indoctrination, overtly in the curriculum and covertly in our public schools’ teaching environment. This was accompanied by the forcing of unqualified bumiputra students into local public universities that had to be graduated into the workforce in spite of them being mostly non performing. Gradings and exams had to bent to ensure large drop out numbers do not inundate the population. Instead, we flood the workforce with mediocre graduates who today fill the ranks of the civil service and government-link-entities top to bottom.

These graduates, in fact, today also fill up the whole levels of our education administration, teaching workforce and universities. Not all, but to most of them out there – you know who you are. Case in point are all the so-called bumi-based NGOs heads, university administrators including vice-chancellors who are somehow twisting their arguments into pretzels to defend the hapless Education Minister who just put his black shoes into his mouth with respect to the issue of a 90% quota for bumis in matriculation.

By now, everyone and their grandmother have seen the video-clip of our supposedly esteemed minister justifying the existence of matriculation quota in favour of bumis because the non-bumis are rich. To add insult to the wounds, he proudly claimed that private universities are mostly filled with non-bumis because non-bumis are better off than the Malays.

Let me today reiterate that this assumption can no longer be left unchallenged. It is patently untrue that all or even the majority of non-bumis are rich and are therefore of no need of government assistance. That the Malays are indeed so poor, that they are the only ones who are overwhelmingly in need of help.

This is a slap on the face of poor non-Malays and an insult to the many hard-working Malay parents who do not rely on government handouts and in general compete on their own merit.

Let us look at the reality, shall we?

Figures provided by Parliament in 2015, showed that bumiputra households make up the majority of the country’s top 20% income earners (T20), but the community also sees the widest intra-group income disparity. According to data from a parliamentary written reply, the bumiputra make up 53.81% of the T20 category, followed by Chinese at 37.05%, Indians at 8.80% and others at 0.34%.

So which groups overall are the top 20% income earners in the country? Answer: bumiputras by a whopping 16.76% to the next group, the Chinese!

However, when the comparison is made within the bumiputra group itself, T20 earners only comprise 16.34%. The remaining comprises the middle 40% income earners (M40) at 38.96% and the bottom 40% income earners (B40) making up the majority at 44.7%.

This means that in spite of almost 40 years of affirmative action, handouts, subsidies and quotas, bumis as a group has a large disparity between its haves and the havenots. That raises the question if it means practically none of the government assistance has in fact gone to help the bumis that truly needed help but has gone to further enrich those who are already having it all!

To the Malays, I say, “You should look into this disparity instead of pointing fingers to other Malaysians who work hard to uplift themselves without any help from their own government”.

Maybe because of your adulation of your Bossku, feudal fealty or religious chieftains that they are the ones that are taking up what is essentially yours to uplift your own lives?

After all the YAPEIM (Yayasan Pembangunan Ekonomi Islam), yes, another institution in Malaysia using religion to sucker people, the Director himself takes home RM400,000.00 in bonus and his senior executive draws another RM250,000.00 all by themselves. Must be one hell of a “pembangunan ekonomi Islam”.

The problem is not between the Malays and the other races. The problem is clearly within the Malay community itself. The help is not reaching the supposed target group. Why? So do not punish others with quotas that penalise the excellence of others for your own dysfunctions.

Now, contrast with the Chinese and Indian communities, where the M40 group makes up the majority.

Within the Chinese community, the T20 group makes up 29.66%, followed by the M40 group at 42.32% and B40 at 28.02%. As for the Indian community, the T20 group stands at 19.98%, followed by the M40 income earners at 41.31% and the B40 at 38.71%.

It is so clearly not true that all non-bumis are rich and therefore the quotas must remain to enable the bumis to compete on an equal footing. The quotas are no longer justifiable if it was ever justifiable in the first place. It is very clear from these data that equal opportunity to university places must be provided irrespective of race purely on merit. The help on the other hand must be in the form of scholarships or loans to those deserving based on the financial capability of each successful university entrant, as simple as that.

If a candidate does not qualify, he or she does not, race be damned. That person must then take a different route – vocational or skilledbased profession or any other road to success. There is nothing wrong with not being a university graduate if one is not qualified. Find your vocation and passion in a field that you will excel in.

The Government has no business populating a university and later the workplace with a single race based on the criteria of fulfilling quota. It makes no sense and it is the root of ensuring the downfall of both the administrative branch of government or even the overall machinery of the nation’s economy.

Maszlee claims that foreign university branches in Malaysia are filled up by non-bumis, therefore Malays need more places in public universities via matriculation. As such the Government instituted matriculation in 1999. He cited Monash and Nottingham as examples. Unfortunately, Monash was opened in KL in 1998 and Nottingham in 2000. That lie blew up in his face pretty fast, didn’t it?

But really why would private universities be filled up with mostly non-bumis? Can’t Maszlee see that if the local public universities are providing only 10% quota to non-bumis to enter via matriculation, an even tougher entry through STPM and none via UEC, that middle and low income non-bumis will have no other choice but to opt for the less expensive private local and branch universities to sending their children for overseas education?

They even can’t gain entry to public universities due to the quotas despite having better results than Bumis. Where do you expect them to go then Maszlee? I know of many non-bumis who are scraping their barrels to ensure they send their kids to further their studies either local or overseas. Many of them have fewer children because they know they will have to pay for their kid’s education in the future. With most if not all of the scholarships given to bumis do they have another cheaper option?

How much more heartless is your assessment of our fellow non-bumis’ predicaments can you get, my dear Maszlee?

I think Maszlee need to learn facts and have some critical thinking before opening his mouth. Being the education minister is not like teaching religion, where people are not going to fact-check you because they think you are a gift from God. An education minister with such thinking cannot be allowed to stay in that position much longer. It is untenable.

Interestingly of late, a number of those from the Malay academia have come to the defense of the hapless minister defending matriculation quota because of workplace imbalance in the private sector. I have to ask is this proof that our universities are headed by Malays who have no business graduating and being employed and now heading such academic institutions and organisations? Do they even realize the tenuous relations between entry quota into learning institutions vs recruitment variables?

We truly need to clean up the education ministry from top to bottom including at our public universities. Too many people with no brains sucking up to powers that be and playing the race and religion card. It’s enough to make you weep.

Back to our conundrum that is the Malaysian education, what then is our endgame?

1. Stop quota - period. Any type of quota. It does not work and it will destroy the capability of our public and private sector to excel. Merit must reign.

2. Go back to basics. Primary and secondary education are the foundation that will allow any persons of any race to compete on equal footing in order to enter vocational institutions, colleges, and universities. The rest will take care of itself upon them graduating and joining the workforce. Trust in our youth. The bumis are not incapable of excelling given the right foundation.

3. Bring back a Science, Mathematics and English-heavy curriculum for primary and secondary years. Go back to basics. These are foundation years. Do not worry about having the latest technology. Children will absorb that in their own time. Tertiary education is where skill-based knowledge is acquired. Foundational knowledge and critical thinking is honed before you leave high school.

4. Please leave religion at home. Teach it if you want but do it outside of normal school hours. Let our children be among their peers as human beings without any differentiation of beliefs and faiths. Let them celebrate their differences without adults telling them who is better than others. Show them all the beauty they possess without judgment.

5. We are all Malaysians. We all bleed the same blood and we all weep the same tears when we are capable but are unable to fulfill our potential because we do not have the financial means to achieve those goals. Help us irrespective of race. All of us contribute to our taxes. No one group should benefit more than the other because they are of a different ethnicity.